40% Reduction in Patient Wait Times
HealthcareWeb & Mobile DevelopmentUI/UX Design
MedConnect Health
Key Outcome
40% faster
The Challenge
MedConnect Health operated across 12 clinics with fragmented scheduling systems. Patients faced average wait times of 45 minutes, and staff spent hours daily on manual appointment coordination. The existing system lacked online booking, automated reminders, and real-time availability updates.
The Solution
We designed and built a unified patient portal with real-time scheduling across all 12 locations. The system features intelligent slot allocation, automated SMS/email reminders, waitlist management, and a mobile-first interface that reduced no-show rates. Integration with their existing EMR ensured seamless data flow.
Results
40% reduction in patient wait times
62% decrease in no-show appointments
85% patient adoption within 3 months
30% reduction in administrative staff workload
Tech Stack
Next.jsReact NativeNode.jsPostgreSQLAWS
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